Data Security

Local server infrastructure for maximum data security

Our dedicated EU-based server infrastructure ensures full data residency compliance. This provides predictable data governance, low latency, and enterprise-grade security controls — regardless of whether you use AI chat, automation, or API access.

EU Server
99.9% uptime SLA<10ms latencyTier III data centerRedundant power supply24/7 physical securityISO 27001

Data Protection Guarantees

How do we protect your data?

Data protection is not an add-on service, it's the foundation of our infrastructure. Every component is built for secure operation.

GDPR-Compliant Operations

Documented processes, auditability, and well-defined retention/deletion rules ensure GDPR compliance and full traceability.

Data processing notices and documented legal bases
Automated retention and deletion rules
Handling data subject rights requests (access, deletion, portability)
Regular compliance reviews and reporting

No Training on Client Data

Input content is processed solely for service delivery and is never used to train general-purpose or third-party models.

Prompts and responses are never added to model training datasets
Client data is not retained in the system after processing
No data sharing with third parties
Contractual guarantees on data usage limitations

Access Control and Encryption

Role-based access control, access restrictions, and logged events support secure operations and internal controls.

RBAC (Role-Based Access Control) — configurable down to user level
AES-256 encryption at rest, TLS 1.3 in transit
Audit log for every access and operation
SSO and MFA integration with enterprise identity providers

Certified Sensitive Data Handling

Designed for handling legal and healthcare data, built around compliance requirements.

Healthcare data handling in compliance with applicable regulations
Legal document processing in an encrypted environment
Financial data handling with PCI DSS guidelines in mind
Industry-specific compliance framework implementation

Server Options

Security by default, isolation by choice

Every client's data runs on protected EU infrastructure. For regulated industries, a dedicated, physically isolated server environment is also available.

Shared Infrastructure

Default

Available to all Naxoft clients, a secure environment running on dedicated EU servers with logical separation and full data protection.

EU data center
Logical data separation
TLS 1.3 + AES-256 encryption
Logged access events
99.9% uptime SLA

Dedicated Server

For Regulated Industries

A fully isolated server maintained exclusively for a single client, where neither resources nor data are shared with other clients.

Everything in Default, plus:
Physically isolated server
Dedicated GPU/CPU resources
Custom network configuration
Custom backup policy
Industry compliance (healthcare, legal, finance)

Data Connections

Secure data connections

It's not just data at rest that's protected — all communication between your systems and Naxoft infrastructure flows through encrypted, authenticated, and logged channels.

TLS 1.3AES-256OAuthJWTRBACMFAAuditNAXOFTCRMERPWeb AppMobileBI ToolEncryptionAuthenticationLoggingServer

Encrypted API Communication

All API calls are made over TLS 1.3 protocol. Requests and responses are protected with end-to-end encryption, so data cannot be intercepted or modified in transit.

API Key and Token Management

Access control via API keys, OAuth 2.0, and JWT tokens. Keys can be rotated, revoked, and every usage is logged for auditability.

Webhook Signing and Validation

Outgoing webhooks are sent with HMAC-SHA256 signatures, allowing the receiver to verify the authenticity and integrity of each request.

VPN and Private Network

On request, a site-to-site VPN or private network connection can be established between the Naxoft server and your corporate infrastructure, fully isolating data traffic.

IP Whitelist and Rate Limiting

You can restrict which IP addresses can access the API, and request rate limiting prevents abuse and resource exhaustion.

Audit Trail and Monitoring

Every integration point and data connection operates with real-time monitoring and detailed logging. Anomalies and unusual patterns automatically trigger alerts.

Next Step

Book a consultation

Book a consultation and we'll help you design and build a data-secure AI infrastructure tailored to your organization.

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